Management

Contact Information
Name:	Pravesh Sharma
Email:	pravesh.sharma (at) gmail (dot) com [email concealed]
Location:	delhi, , India
Resume
Position/Title:	Management
Resume:	PRAVESH SHARMA E-11, Street No.24, Phone: +919312054431 Palam Colony, E-mail: pravesh.sharma (at) gmail (dot) com [email concealed] New Delhi. 110045 Background Summary Eight years of diverse experience in IT Infrastructure ITIL certified professional. Data Communication, Telecommunications and Networking service companies, in areas including Network Design and testing, Network analysis and strategic planning, team leadership, project management, process analysis and re-design and developing solutions. Key strengths include -  Project Management Team Player  Analytical  Communication  Leader  Problem Solving  Organizer  Creative Experience Summary Experienced in network and domain security, Web Server, Messaging Server, Fax Server, Print Server, Remote Access Server, Proxy Server and Intranet Server. Handled complete Test Phases, writing Test Plans, Executing test cases, logging bugs & interacting with different groups to complete the Integration Phase. Worked as a Network Administrator and configured LAN/WAN on Windows NT having big Networks / CISCO Switches in networks using TCP/IP. Having excellent communication and interpersonal skills. Technical Skills Summary O. S. : Windows 2003, 2000, xp, NT 4.0, Linux, Win98, 95, DOS. Internet : IIS Server, Domain Registration, Proxy server(Microsoft ISA, Linux), and Intranet. Hardware : CISCO Routers, Switches, Modems (AT&T, Motorola), Structured Cabling, Zyxel Protocols : TCP/IP, NetBEUI, X.25 and VOIP. Mailing Solution : Exchange 2000 & 2003 Microsoft Networks : Windows NT (4.0 and 2000) network designing. DNS, DHCP and WINS Configurations. MS Remote Access Server and client configuration, MS VPN Server with client configuration Management and Optimization of performance. Installation and configuration of network printers. Microsoft Clients : Windows XP, NT W/S 4.0, Windows 98, 95, WFW3.11 and MS-DOS. Quality Process : Trained on ISO 9001:2000 Work Experience 1. Currently working with Green Space Technology Pvt Ltd as a “Manager IT Infrastructure services” from Sep 07 – till date. 2. Amadeus India as a “Team Leader IT - Projects” from Oct 02 – aug07. 3. SMR Informatics from May 2000 – Oct 02 as a Customer Support Engineer. Detailed Work History Current Organization : Green Space pvt Ltd Job responsibilities: Currently working as” Manager Infrastructure services”. Green Space is a leading strategic technology firm, focused on the Gaming Entertainment. I am responsible for managing IT infrastructure. Additionally maintaining the IT related responsibility maintaining compliances for Green space. Profile includes · To contribute to the development and maintenance of an Information Security Policies adhering ISO27001/BS7799. · To monitor compliance with the policy with corporate and to develop procedures for effective security. · To advise on the allocation of information security responsibilities. · Interaction with UK Team for deploying corporate policies to India offices. · To arrange and provide information security education and training. · To contribute to the security aspects of the design of systems. · To develop and monitor a formal procedure for reporting information security incidents and investigations. · To contribute to the business continuity planning process. · To advise on and monitor the safeguarding of organizational records. · To review and appraise the soundness, adequacy and application of security and other controls for the protection of information. · To ascertain the extent to which information collected, held or used in the organization is properly controlled and safeguarded from loss of confidentiality, integrity or availability from any cause. · To identify and test the controls and, where appropriate, to suggest additional controls, which may be established to maintain the confidentiality, integrity and availability of information. · To bring to the attention of the organization as appropriate any matters, which are, considered to be potential risk factors to the proper safeguarding of information within the organization. · Disaster recovery planning and process management. · Vendor management. Amadeus India : “Team Leader IT - Projects” from Oct 02 – aug07. Job responsibilities: Responsible for running smooth IT Operations for 28 branch offices. Focus areas are to re-structure LAN/WAN infrastructure, procurement, user training, Technology upgrades, Process Frameworks, Timely implementation of projects, new sites, Vendor Management, Maintenance Contracts, Planned downtimes with management approval to make sure minimal downtime, Coordination with global IT team. Implement global policies and procedures and meet ISO requirements. Undertake technology evaluations and present results and recommendations to Senior Management, Resolving technical LAN/WAN operational issues that have been escalated to the team, Evaluate Telco vendors/options & provide recommendations. To meet user satisfaction and requirements we do monthly meeting with department heads and stronger information flow among users. Various Projects in Amadeus India Configured and re-design Amadeus India network which includes inter offices connectivity. Configured VPN Clients to connect Amadeus UK SQL database. Configuring RAS Server at Amadeus office and configured RAS Clients for the connectivity. Configured WINS Server with clients on WAN in Amadeus. Configured IIS server. Configured Exchange server with 250 SMTP clients across Indian Sub-Continent. Project under IIS server MS-IIS Web Sever Installation from scratch and administration of different web sites hosted at the premises of Amadeus India. Project under Roma98 (X.25 ⇌ TCP/IP) Configured 300 mailing clients all over Indian Sub-Continent by using Roma98 software, which converts X.25 packets to TCP/IP and vice versa to access the emails. Airlines Projects A) Currently working with a project for connecting Germany Host to India and distribution in Indian Travel agent Eliminating SITA for connectivity source. Protocol working: BGP Connected NOC: Delhi Mumbai B) Project of setting up a domestic call center for American Airlines (voice based) and call center for OPODO UK Based company (Back office). C)Setting up IT solutions for Air china, eurofly , Jhazeera, and Myanmar airways airlines transport in india D) Network implementation for Lufthansa company Globeground India Pvt.Ltd. for network planning and design including ISP solution deployment, mail server deployment with ISA proxy and firewall solution. E) BMW Showroom and workshop network designing and implementation with connectivity with BMW global for their intranet and ERP system. Panda Antivirus Heading Panda Antivirus Tech support for India with Team of 10 people for All India Tech Support at country level. It caters support solution to channel partners, distributors and dealers for the problems related to product and security solutions. Network Infrastructure · Implemented and configured Cisco 2600,3800 and 1700 series (Static and Dynamic Routing) Routers with IOS and ram up gradation and QOS configuration, Catalyst VLAN configuration Radware Linkproof v3.73 for bandwidth management and load balancing, What’s UP Gold v7.04 Network monitoring tool & Proxy server for accessing Internet. · Configured Inter connectivity between Delhi, Mumbai, Chennai, and Kolkata. · Security and Active Directory Group Policy Implementation in windows 2000/2003. · Inter connectivity between multiple locations in Delhi itself using ISDN Routers (Zyxel, Dlink) and Radio connectivity. · Implemented H/W VOIP (Multitech) for all the metro locations. DNS server & Web Servers · Configured Public DNS server (using W2k/win2k3) for amadeusindia.org, amadeus.co.in, thebirdgroup.com, Birdin.com, Bird.in, amadeusindia.net, Essin.com, Globegroundindia.com. · Configured the ADS structure for amadeusindia.org and other internal office connected. · Configuration & Maintenance of WINS, DNS, DHCP on win2k. · Anti-Virus & Spam Blocker · Deployment of antivirus solutions on panda and Symantec with spam solution with inbuilt solutions of s/w and third party s/w iron port and GFI using windows and Linux based solutions. VPN Connectivity · Configured VPN server using different technologies using h/w and s/w based solutions. · Configured VPN for DEL-UK connectivity. Storage Area Network · ARC serve 9.0 /2000 System Backup · Device Used HP DLT Drive · Backup of Mail server/Sql server/AD/File servers etc. UK Technical Call Center Maintaining and handling the UK technical call centre. c. Client : SMR informatics Job responsibilities Restructuring of network of Ricoh India Corporate Office Gurgaon and conversion from Novel to windows 2000 environment, Mail server configuration for Ricoh India On Daemon 5.0 Network Designing and conversion from Peer to peer to Client Server environment on Windows NT on Compaq Server with hot swappable SCSI for database server. Network Designing for Iris Software for 90 nodes with Windows NT Enterprise Environment. Network designing for German project IGEP Chanakya Puri for German House. Delhi. It includes installation and configuration on structured Lan and Isdn connectivity between Embassy and IGEP and application Server on Compaq proliant server on Windows NT. Full time support and handled heterogeneous operating systems with Win95/98/2000, Macintosh, NT and Linux servers. Design, installation and administration of a specialized project. This project included network design, operating systems installation, and implementation of security settings, day-to-day administration and delivery of classes. The resulted scheme provided quick workstations reconfiguration, including custom reinstallation of the operating system and applications. Installed, maintenance and troubleshooting of Apache web servers, DNS, Proxy, SMTP and POP servers and other various internal servers. Designed and deployed backup systems and recovery for servers. Performed network administration and implemented network security policies including anti-virus software deployment, and setting up of company policy regarding software installation and usage. Managed internet access accounts and monitored traffic. Honors & Awards Achieved best support award from Panda Support Spain for best service support in India. Academic Qualifications 1. Graduate from Delhi University 2. MBA (IT) from AIMA Technical Certifications 1 ITIL Certified Professional. 2 MCSE, CCNA. 3 Advanced Diploma in Computer Maintenance and LAN engineering from JETKING, New Delhi. 4 CIC (Certification in Computer Application) from Indira Gandhi National Open University. Personal Details Father’s Name : Mr. Sri Ram Sharma Date of Birth : 25th May 1980 Marital Status : Single Joining Period : 1 month (Pravesh Sharma)